Should it become necessary to return any product, call Customer Care at toll-free # 877-847-8717 between 8:00am – 4:30pm CST, Monday – Friday or email firstname.lastname@example.org to obtain a Return Authorization number (RA#). Unauthorized returns without an RA # will not be accepted. All returned product must be complete and include all components of the item being returned, such as cables, adapters, etc.
If you wish to return an item for reasons other than damage, defective, or incorrect item contact Customer Care within 30 days of receipt of the product to initiate such a return or exchange. No returns or exchanges may be made after 30 days.
Please note that all returns and exchanges for product that is not damaged or defective may be subject to a 15% restocking fee.
Worn apparel items and any customized product shipped directly from the manufacturer are not eligible for return.